return & refund policy

Return & Refund Policy

AL Fatima Human Resources Development Society

1. Introduction

AL Fatima Human Resources Development Society is committed to providing quality educational services and ensuring customer satisfaction. This Return & Refund Policy outlines the conditions under which returns and refunds will be processed. By enrolling in our courses or programs, you agree to the terms of this policy.

2. Eligibility for Refunds

Refunds are only available under the following conditions:

• Course Withdrawal: If you decide to withdraw from a paramedical course or program within 14 days of enrollment, you may be eligible for a partial refund.
• Service Cancellation: If we cancel a course or service due to unforeseen circumstances, you will be entitled to a full refund.
• Exceptional Circumstances: Refunds for exceptional circumstances (e.g., medical emergencies) will be considered on a case-by-case basis.

3. Non-Refundable Fees

The following fees are non-refundable:

• Application Fees: Fees paid for application processing are non-refundable.
• Administrative Fees: Any administrative or processing fees are non-refundable.
• Course Materials: Fees paid for course materials, textbooks, or other resources are non-refundable.

4. Refund Process

To request a refund, please follow these steps:

1. Submit a Request: Contact us at afhrdsdrfazalrahman@gmail.com or +91 6205893678 to submit your refund request. Please include your name, contact information, enrollment details, and the reason for the refund request.
2. Review: Our team will review your request and may contact you for additional information.
3. Approval: If your refund request is approved, we will process the refund within 14 business days. Refunds will be issued using the original method of payment.

5. Partial Refunds

Partial refunds may be issued under certain conditions, such as course withdrawal within the specified period. The amount of the partial refund will be determined based on the percentage of the course or program completed.

6. No Refunds After Course Completion

No refunds will be issued after the completion of a course or program. Once a certificate of completion has been awarded, no refunds will be processed.

7. Digital Products and Services

Digital products and services, including online courses and downloadable materials, are non-refundable once accessed or downloaded.

8. Changes to This Policy

We reserve the right to modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns about this Return & Refund Policy, please contact us at:

AL Fatima Human Resources Development Society
244/6, 3rd Floor, Gali No. 5, Sangam Vihar, Wazirabad, New Delhi
afhrdsdrfazalrahman@gmail.com
+91 6205893678

By enrolling in our courses or programs, you acknowledge that you have read, understood, and agree to be bound by this Return & Refund Policy.